Privacy Policy

Welcome to our platform. We operate digital menu services ("SmartMenu") powered by BudgetByte Technologies. Your privacy is critically important to us. This Privacy Policy details how we collect, use, and process your personal information when you use our interactive menus to place orders.

1. Information We Collect

When you place an order on our menu, we collect specific details required to fulfill and process your request:

• Contact Information: Name and mobile number (used for order verification and notification delivery via WhatsApp).
• Order Information: The items you select, special instructions, and total pricing.
• Dining Coordinates: Table number, delivery address, or dine-in indicators depending on the order type.

2. How We Use Your Information

We use the collected information solely for the following purposes:

• To process, confirm, and manage your restaurant/dining orders.
• To send order status updates and notifications (e.g. order confirmation, payment receipt) to your mobile number.
• To enable communication between you, the restaurant staff, and delivery personnel.

3. Information Sharing and Third Parties

We respect your data and do not sell, rent, or trade your personal information with third parties. Your details are shared only to facilitate your order:

• With the Restaurant: Order details and dining coordinates are sent directly to the restaurant dashboard so they can prepare your food.
• WhatsApp Business Services: Mobile numbers and status messages are processed through the official Meta/WhatsApp Cloud APIs to deliver transactional order confirmations.

4. Data Security & Storage

We implement industry-standard administrative, physical, and electronic security measures to protect your data from unauthorized access, alteration, or disclosure. All transaction information is encrypted and stored securely.

5. Your Rights

You have the right to access, update, or request the deletion of any personal information we hold about you. To do so, please contact the restaurant administration or reach out to BudgetByte support directly.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@budgetbyte.in.